Privacy Policy
Last updated: June 2025
SHAAY Tea (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and delivery address when you place an order or create an account. We also collect usage data automatically, including IP address, browser type, pages visited, and referring URLs.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, invoices, and shipping updates
- To respond to your enquiries and provide customer support
- To send promotional communications (you can opt out at any time)
- To improve our website and services
3. Information Sharing
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers (payment processors, logistics partners) solely to fulfil your orders, under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures including SSL encryption and secure payment gateways to protect your data.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@shaaytea.com.
6. Cookies
Our website uses cookies to enhance your browsing experience. See our Cookie Policy for details.
7. Contact Us
For any privacy-related concerns, reach us at: hello@shaaytea.com